This course provides training for Newfoundland & Labrador staff equipped with the Shelter Worker rights template. In 3 hours of content, it covers: adding clients, consent, families, and other client information; shelter operations; providing goods, services, and group activities; incidents, and turnaways.
The Family module is used to keep track of a client’s family members and the role each member has in the family. Family roles include dependant, family head and partner. When a client is linked to a family, they can be managed as a family unit for certain activities, such as book ins.